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Rider Requirements

All Jackson County Public Transit riders are expected to behave respectfully while riding the bus. Actions that distract the driver, disrupt service or interfere with other passengers are not allowed. Violent, illegal or unsafe behavior is prohibited. Riders should follow posted rules and directions from transit staff to help ensure a safe and comfortable trip for everyone.

 

Disruptive Behavior as related to this policy includes actions that interfere with the safe and orderly operation of a transit vehicle or facility. These actions include things like:

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  • Physical violence or threats toward passengers or employees

  • Harassment, intimidation, or discriminatory behavior

  • Actions that prevent the driver from safely operating the vehicle

  • Destruction or defacement of transit property

  • Behavior that creates an unsafe or hostile environment

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Behavioral Expectations Passengers must:

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  • Follow operator instructions at all times

  • Remain seated while the vehicle is in motion (unless boarding/alighting)

  • Maintain personal hygiene that does not unreasonably interfere with other passengers’ use of the service

  • Refrain from using abusive, obscene, or threatening language

  • Avoid loud, unruly, or physically aggressive behavior

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Rider Rules and Responsibilities

Seat Belts

Riders must wear seat belts and remain seated while the bus is in motion. Remove seat belts only after the bus has come to a complete stop.

 

Driver Limitations

Drivers may not sign riders in or out of facilities, handle medication, assist with restroom use, or enter riders’ homes.

 

Personal Belongings

Riders are responsible for their own belongings. Riders are limited to 8 grocery bags.

 

Gifts & Tips

Drivers may not accept gifts or tips.

 

Fragrance

Please limit use of perfumes or colognes.

 

Animals

Service animals and animals secured in a carrier, by a leash and/or a muzzle as needed for safety, are welcome.

 

Conduct

Loud, abusive, rude, or inappropriate behavior will not be tolerated. Riders must maintain orderly conduct; drivers are not responsible for mediating disputes.

 

Prohibited Activities

No smoking, vaping, eating, or drinking on the bus. Smoking (including e-cigarettes) is prohibited within 20 feet of the vehicle.

 

Weapons

Weapons, explosives, and large knives are strictly prohibited.

 

Surveillance

Buses may be equipped with audio and video recording for safety.

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